Driver distraction related to use of cell phones and other mobile devices has become an issue in many if not most motor vehicle collision cases today. Lawyers handling wreck cases may want to get cell records on both the other driver and their own client.

Here is a short guide to obtaining cell phone billing records. You need to get the cell phone number, which may be a challenge, particularly where, for example, a truck driver carries two cell phones and only reveals one voluntarily in discovery.

Most cell phone service providers will comply with subpoenas and non-party requests for production transmitted to them by fax, but it prudent to check on the provider’s specific requirements.

Subpoenas for T-Mobile records (including what
used to be Aerial and Voicestream) go to:

T-Mobile
Subpoena Compliance
4 Sylvan Way
Parsippany N J 07054
(f) 973.292.8697
973.292.8911

Subpoenas for Verizon records go to:
Custodian of Records
Verizon Cellco Partnership,
d/b/a Verizon Wireless
Subpoena Compliance
180 Washington Valley Road
Bedminster, N J 0792 1
Fax (888) 667-0028
Voice (800) 451-5242

Subpoenas for AT&T records (including what
used to be Cingular) go to:
Custodian of Records AT&T
Subpoena Compliance
P.O. Box 24679
West Palm Beach, FL 33416
Fax (888) 938-4715
Voice (800) 451-5242

Subpoenas for Sprint records (including what
used to be Nextel) go to:
Custodian of Records
Sprint Corporate Security
6480 Sprint Parkway
Overland Park, KS 66251
Fax (913) 315-0736 or (913) 315-0735
Voice (800) 877-7330

Subpoenas for Cricket records go to:
Custodian of Records
Attention: Subpoena Compliance
Cricket Communications/Leap Wireless
10307 Pacific Center Court
San Diego, California 92 12 1
Fax: (858) 882-923 7
Voice (858) 882-6084

Subpoenas for Metro PCS go to:
Legal Department or Subpoena Compliance Department
Metro PCS
Custodian of Records
2250 Lakeside Blvd
Richardson, TX 75082
Voice: 800-571-1265
Fax: 972-860-2635

 

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Photo of Ken Shigley Ken Shigley

Ken Shigley, senior counsel at Johnson & Ward, is a former president of the State Bar of Georgia (2011-12). He was the first Georgia lawyer to earn three board certifications from the National Board of Trial Advocacy (Civil Trial Advocacy, Civil Pretrial Advocacy…

Ken Shigley, senior counsel at Johnson & Ward, is a former president of the State Bar of Georgia (2011-12). He was the first Georgia lawyer to earn three board certifications from the National Board of Trial Advocacy (Civil Trial Advocacy, Civil Pretrial Advocacy, and Truck Accident Law). In 2019, he received the Traditions of Excellence Award for lifetime achievement. Mr. Shigley was the lead author of eleven editions of Georgia Law of Torts: Trial Preparation and Practice (Thomson Reuters, 2010-21). He graduated from Furman University and Emory University Law School, and completed certification courses in trial practice, negotiation and mediation at Harvard Law School.